The Jackson Group
1-888-Jackson (522-5766)

We offer a scalable, flexible call center that is capable of 24-7-365 support for both
business-to-business and consumer marketing campaigns. Whether your needs are inbound or outbound tele-services, we’re bound to have a solution via our specialized concierge and dedicated team services. Help desk support includes employee benefits, web support and warranty services. Lead Center services consist of lead capture, lead qualification, appointment capture, campaign response, event registration, membership, subscription renewals, product samples and direct marketing channels such as phone, chat, e-mail or data entry.

For order processing needs our agents can be trained to use any client web application or clients can select from multiple order processing tools including print-on-demand and inventory fulfillment. Multiple payment methods include credit cards, purchase orders, cost centers, etc.

Our call center may also be used for overflow situations such as seasonal peaks, emergency information contact centers, temporary staff reductions or call center transition.